Policy · 06 points

Privacy in
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Last updated 10 August 2026 · sutratech.pro

1. Payment providers

Authorised providers process payments. SutraTech does not store complete card numbers, CVV values, UPI PINs, or banking passwords. Providers may process billing details, transaction identifiers, device signals, and fraud-prevention information under their own policies.

2. Desk quiz data

The posture checklist and pain point navigator can operate in your browser without identifying you. We may record aggregated, non-identifying interaction counts to understand which comfort topics are most useful. We do not infer medical diagnoses from quiz choices.

3. Contact data

When you contact support, we may collect your name, email, phone number, delivery details, order reference, photographs, and message content. We use these details to respond, fulfil requests, verify claims, prevent misuse, and meet legal obligations.

4. Cookies

Essential cookies may support security and preferences. Optional cookies are used only where permitted and can be managed through consent or browser settings. Restricting optional cookies does not block core product and policy information.

5. Analytics

Limited analytics may record approximate region, device category, performance, navigation paths, and feature interactions. Aggregated reports help improve reliability, accessibility, and product discovery. They are not used for sensitive individual decisions.

6. User rights

Subject to applicable Indian law, you may request access, correction, deletion, or information about personal data use. Contact privacy@sutratech.pro. We may verify requests and retain records where law, fraud prevention, warranty obligations, or legitimate claims require them.